T-01 · Persistent

Conversation and Intent

Persistent AI Floral Concierge

AI assistant

Welcome to Lily's Florist Describe the occasion in your own words. You can change every detail later.

Hello! What occasion are you shopping for today?

AI-generated interpretation; review and correct before ordering.

Include anything you already know. You can change every detail later.

Adaptive Workspace

Step 1 · Enter / Discovery

Earlier choices stay visible on this workspace. The current stage is highlighted.

Describe the occasion in the conversation. Shared Understanding updates as we learn what you need. When ready, continue to recommendations.

How it works

Automated answers from approved shop information. This is not a person.

  1. Describe what you need in your own words.
  2. Check and correct what the assistant understood.
  3. Choose flowers, delivery, and review before paying.

Need a person? Close this and use Contact Florist from tracking.

T-09 · Support Escalation

Contact a florist

A florist will follow up on this session. Automated FAQ answers stay in Help.